BISSELL
Embracing AI, BISSELL is now developing intelligent, robotic-vacuum technology to carry their tradition of excellence + innovation into the hands-free future.
The Challenge
Over its 140 years BISSELL has earned a reputation for building products as easy to use as they are powerful and deep-cleaning. As they embarked on their plans for a robotic, hands-free vacuum that met their high standards, BISSELL believed they could bring even more to their customers’ experience by integrating AI, and partnered with Twisthink to discover the best possible AI experience for their new design.
Work Summary
In the toolbox:
Artificial Intelligence (AI)
Stakeholder & Journey Mapping
User Interface Design
User Experience Design
Algorithm Development
Technical Feasibility Assessment
Twisthink collaborated with the team at BISSELL to understand what users desired most from their robotic vacuum, propelling BISSEL’s technology and intentional product design forward.
Our research led us to:
- Embed an artificial intelligence (AI) feature to enhance accuracy and improve the user’s experience
- Add connectivity + controls capabilities within the robot
- Design a digital user interface (UI) for managing the robot’s capabilities
- Develop algorithms used within the UI for a true end-to-end IoT system
The impact
This cloud-connected, AI-enabled robot vacuum, ICONpet™, allows owners to easily schedule cleanings, remotely activate their vacuum, and receive status updates via their mobile app.
Remote tech support, performance + features updates—plus the team’s deep learning about AI and IoT—build on BISSELL’s legacy of excellence and innovation.
Positively
quotable.
“Twisthink was able to take fuzzy inputs and work with us to make sense of them. We’ve gained new tech competencies that have enhanced our core team, better preparing us for the future.”
Get
started.
Digital transformation,
with a twist.
